Only works if its beside you or other tiles

After the tile had been out of range for 9 hours and I finally was beside it, it was found. I got an email from tile stating: "Amazing Right? Review Your Experience
The search range of Tile gets stronger as the community grows." I suppose there was no community in down town Toronto. Probably close to 10,000 people passed the tile within a couple of meters yet no registration. At this point the devise has no value to me.

NotToBeFound about Tile - Find lost keys & phone, v1.13.0